Patient Navigator (1306-26-11)

Peterborough, ON, Canada
Full Time
PCCP
Mid Level

We're on the lookout for top-tier talent to join our upper-tier municipality! If you're ready to take your career to new heights, learn from some of the best local government experts, or are just interested in being a part of positive work culture, where opportunities for growth and career advancement exist - we want to hear from you! Seize the opportunity to contribute to a future that will leave a lasting impact for generations. Take action today by applying and join us in shaping tomorrow together! 

Posting Details:

  • Application Deadline: July 6, 2026 at 12:00pm 
  • Position Status: Full-time, permanent
  • Current Vacancies: 1 vacancy
  • Hourly Rate: $37.14/hr. - $43.69/hr.  (rate effective October 1, 2025)
  • Hours per Week: 35 hours per week
  • Position Location: Clonsilla Paramedic Base (1003 Clonsilla Ave. Peterborough)
  • Position Group: Unionized, CUPE 1306 Inside
  • Competition #: 1306-26-11
  • Job Description: Patient Navigator

What you'll do:

The Patient Navigator supports the Community Paramedic Program by helping patients access appropriate health, social, and community services. Working collaboratively with community paramedics, primary care providers, hospitals, and community partners, the role enhances care coordination, reduces barriers, and supports improved health outcomes for unattached, complex, and vulnerable patients. 
  • Care Coordination & Patient NavigationCoordinates referrals and supports patients in navigating the healthcare and social service systems. Conducts needs assessments, connects individuals to appropriate resources, facilitates care transitions, and helps patients access primary care. 
  • Collaborate & Develop: Builds strong partnerships with healthcare providers and community organizations to support coordinated, cross-sector care, and contributes to interdisciplinary case discussions and care planning.
  • Administration: Maintains accurate records of patient interactions and outcomes, monitors progress for reporting purposes, and supports program evaluation, quality improvement, and administrative functions as required.
In accordance with County Policy, a Police Record Check that is acceptable to the County will be required as a condition of employment.

Selection Process: Get ready to showcase your skills! The selection process is expected to take place in early July. Keep a close eye on your email to ensure you don't miss out on this exciting opportunity. 

This job is for you if…
  • Our non-negotiables: You have a diploma or degree in a health related discipline (e.g. practical nursing, nursing, social service work), and a valid "G" class driver's license. 
  • Experience: You have 3 years of related job experience in a healthcare, community, or social services environment. Patient navigation, case management and care coordination would be considered an asset.
  • Care-Advocate: you possess strong knowledge of the social determinants of health and community-based supports.
  • People-Oriented: You possess exceptional decision making abilities and customer service skills with a focus on patient advocacy. 
  • Problem Solver: You excel at problem-solving and navigating complex systems and coordinating care across multiple providers.
  • Benefits: You want to work for an organization that offers paid time off, OMERS pension enrollment, access to an employee assistance program, and a benefits package that includes health, dental, disability coverage and life insurance.
  • Culture: You thrive in a collaborative team environment with a focus on growth and professional development opportunities. Wellness in the workplace is important to you, and you enjoy attending events, lunch-and-learns and more!
  • Community: You take pride in serving a community that offers a diverse landscape, tourist attractions, a booming downtown scene, a lively arts community, and a strong local business sector.

Fraud Alert: Please be aware of recruitment‑related fraud. Applicants interested in opportunities with Peterborough County should apply directly through posted vacancies on our Career Page. Peterborough County communicates directly with applicants and will never require payment or charge fees at any stage of the recruitment process or request sensitive personal information before an offer of employment has been formally accepted. 

For more information on our selection process and fraud alert information, please see our Careers Page. If you believe someone is impersonating Peterborough County or conducting fraudulent recruitment activity, please contact us immediately at [email protected].

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used for the purpose of job selection.

Accessibility: Peterborough County embraces diversity and is an equal-opportunity employer. Accommodations are available for applicants with disabilities during the recruitment process. Join us in building a diverse and inclusive workplace! 

If you require this information in an accessible format, please contact the People Services Department at [email protected]. Candidates invited to participate in the selection process will be provided a full copy of the job description.

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